Return Policy
We want you to be pleased with every product you purchase from us. If you should need to return a product purchased through tammyfender.com, please follow the steps below.
- If you wish to return an item, please call or e-mail our Customer Service department to initiate the return process at 561-461-1181 or [email protected]
- We accept returns on unopened items in their original condition and opened items that have less than 25% of product used. Tammy Fender cannot accept returned items if more than 25% of the product has been used.
- Returned items can only be accepted within 14 days of the original shipment date.
- Please enclose a copy of your order or the order number along with the reason for the return. Shipping charges for the returned product(s) are the responsibility of the customer.
- Shipping charges associated with the original order are not refunded in the case of a return.
- We recommend that your return or exchange is sent via FedEx, UPS or insured Parcel Post for your protection and to insure prompt delivery.